Online Equipment Booking and Sample Analysis Guidelines

The Department of Chemistry, Indian Institute of Technology Jodhpur, offers access to its advanced research instrumentation facilities for external users through a structured ERP online booking and payment system. To ensure efficient operation, transparency, and timely analysis, all users are requested to carefully follow the guidelines outlined below.

1. Equipment Booking Process

• All bookings for equipment usage must be made exclusively through the ERP Online Equipment Booking Portal:   https://erponline.iitj.ac.in/exapp/auth/signup.htm?module_id=4
• No offline or email-based booking requests will be entertained.
• Slots will be confirmed only after successful payment and approval through the ERP system.

2. Payment Guidelines

• Payments must be made only through the ERP portal.
• Direct transfers to any bank account, DDs, cheques, or cash payments are not accepted.
• Only electronic payments initiated via the ERP system will be considered valid.
• After successful payment and receipt of samples, slots will be allotted for analysis.

3. Sample Submission Policy

• The Department receives a large number of samples from across India; hence, prior coordination is essential.
• Do not dispatch samples without prior discussion with the respective lab in-charge.
• Samples received without prior intimation or confirmation will be processed only when slots are available.

4. Dispatch and Communication Details

Office of Chemistry
Office No. 213, Department of Chemistry
Indian Institute of Technology Jodhpur
Jodhpur – 342030, Rajasthan, India
Email: office_chemistry@iitj.ac.in
Phone: +91-291-280 1302 / +91-291-280 1341 / +91-291-280 1342

5. Data Delivery

Analytical results and data will be shared on ERP portal within 7 days after the completion of sample analysis.

6. GST Claim Requirements

For users who wish to claim GST, please ensure the following details are accurately entered at the time of online payment through the ERP portal:
1. Registered Firm/Institution Name
2. GST Number
3. Complete Address (with Pin Code and State)

7. Refund Policy

In case of excess payment, no monetary refund will be processed. Instead, additional sample analyses will be carried out to adjust the excess amount.

8. Additional Information and Queries

For detailed instructions, please visit:
https://iitj.ac.in/chemistry/en/Booking-for-External-Sample

For technical or analytical queries, contact:
facilities_chemistry@iitj.ac.in

Phone: +91-291-280 1302 / +91-291-280 1341 / +91-291-280 1342

Department of Chemistry
Indian Institute of Technology Jodhpur