सामान्य प्रश्न
1. What should I do if I receive a suspicious email?
Do not click on any links or open attachments. Report the email to cybersec@iitj.ac.in and delete it from your inbox.
2. How do I report a cybersecurity incident?
Report any suspected phishing, malware infection, account compromise, unauthorized access, or security incident to cybersec@iitj.ac.in immediately.
3. What should I do if I suspect my IITJ account has been compromised?
Change your password immediately (if possible) and contact DIA without delay.
4. Can I share my IITJ account credentials with others?
No. Sharing passwords, OTPs, authentication tokens, or Institute accounts is strictly prohibited.
5. Can IIT Jodhpur monitor the network and ICT resource usage?
Institute ICT resources may be monitored as required to ensure security, compliance, and operational continuity.
6. How can I identify a phishing email?
Be cautious of emails requesting passwords, OTPs, urgent payments, or personal information, or that contain suspicious links or attachments.
7. Can I connect my personal laptop or mobile device to the IITJ network?
Yes, provided the device complies with Institute policies and does not pose a security risk to the network.
8. Why are software updates important?
Software updates often contain security patches that protect systems from known vulnerabilities and cyber threats.
9. Can I upload Institute documents to public AI tools?
Do not upload confidential, sensitive, examination, financial, HR, research, or security-related information to public AI platforms without authorization.
10. What information should never be shared online?
Passwords, OTPs, banking details, confidential Institute information, sensitive personal data, and research data should never be shared publicly.
11. Where can I find cybersecurity guidance and best practices?
Refer to the Security Guidelines & Advisories section of the IITJ Cyber Security Portal.
12. Where can I get cybersecurity assistance?
For cybersecurity-related support or incident reporting, contact the Cyber Security Team at cybersec@iitj.ac.in.
